While user experience underpins all of our website design work, it’s also offered as a standalone service for businesses wanting to understand how effectively their current website performs.

We can review your website from a User Experience (UX) perspective,  analysing how visitors move through pages, what information they look for, and where friction or confusion may occur. We’ll evaluate layout, structure, navigation, and calls-to-action to identify areas that could be improved to make your site more intuitive and easier to use.

Following the review, you’ll receive a practical report with clear recommendations for improvement, covering hierarchy, content flow, spacing, and overall user interaction. 

The goal is to help you see your website from the user’s perspective and make informed changes that enhance clarity, usability, and conversion.

You then have the option to engage us to implement the updates, or use the report internally to guide your own changes.

We offer website audits for businesses wanting a clear understanding of how their site is performing, both technically and strategically.

We can review your website to assess structure, usability, content quality, SEO setup, and overall functionality. This includes analysing page speed, site hierarchy, metadata, and conversion pathways to identify what’s working well and where issues may be affecting performance.

Following the audit, you’ll receive a detailed report outlining key findings and practical recommendations for improvement. Each recommendation is prioritised based on impact, covering areas such as design consistency, on-page optimisation, accessibility, and site health.

You’ll then have the option to engage us to implement the updates, or use the report internally to guide technical or content changes.

We offer website strategy as a planning service for businesses preparing to build or redesign their website. The goal is to establish a clear direction before design or development begins.

We begin with a collaborative discussion to understand your business, challenges, and goals. This conversation gives us a clear picture of your purpose, target audience, and where your website should add the most value. Together, we’ll define your key offerings, ideal customers, and the outcomes your site needs to achieve.

Once we understand your business, we’ll review your positioning and competitors to identify opportunities for differentiation. We then translate this into a practical framework for your website, outlining page structure, navigation flow, and key functionality. As part of the process, we’ll create a simple visual outline (a rough page layout) to show how your content and user pathways will be organised.

Finally, we’ll provide guidance on content development, including what each page should communicate, tone of voice recommendations, and tips for preparing your copy and imagery. You’ll finish the process with a clear, actionable plan that connects your website’s structure and messaging with your broader business objectives.

You can then choose to engage us to design and build your new site, or use the strategy internally to guide your own team or developer.

We offer SEO services designed to improve how your website performs in search, ensuring it’s technically sound, content-rich, and aligned with how your audience searches online.

We can manage your SEO from strategy through to implementation. This includes keyword research to identify relevant, high-intent search terms, optimisation of page titles and metadata, and improvements to site architecture to ensure pages are easily crawlable and indexed by search engines.

Our process also includes on-page optimisation, refining copy, headings, and internal linking to strengthen relevance and readability, along with ongoing blog content to capture additional search traffic over time. We’ll address any technical issues affecting performance, such as slow load times, broken links, redirect errors, and mobile responsiveness.

To build authority, we can assist with backlink acquisition through reputable directories and content partnerships, supported by competitor and SERP analysis to track performance against your industry.

You’ll receive regular reporting on rankings, organic traffic, and engagement metrics, along with clear recommendations for ongoing improvement. SEO is an iterative process, and we’ll ensure your website continues to adapt and perform as algorithms and audience behaviour evolve.

We offer coaching for businesses that want to manage their own website effectively. Sessions are tailored to your platform and focus on structure, design, and usability improvements.

We review how users are interacting with your site and show you how to make practical adjustments that improve navigation, readability, and conversion flow. You’ll gain the knowledge to maintain a professional, functional website and make informed decisions about future updates.

While we write copy for every website we design, it’s also offered as a standalone service for businesses wanting to refine how they communicate online.

We can write or review the copy across your website to ensure it is clear, structured, and aligned with your business objectives. Using established marketing and communication principles, such as audience insight, message hierarchy, and clarity of value proposition, we’ll assess how effectively your content connects with your target customers and supports your broader positioning.

Each page will be written or edited to improve readability, flow, and search visibility. We’ll ensure your tone of voice is consistent and that key messages and calls-to-action are phrased to encourage understanding and response.

Following the process, you’ll receive ready-to-publish copy that strengthens how your business is perceived and helps your website communicate with precision and purpose.

We offer blog writing for two main purposes, to strengthen SEO performance and to provide ongoing value to your customers.

For SEO, we can develop blog content that improves visibility and helps your website rank for relevant search terms. Each article will be researched and structured around keywords, user intent, and topical relevance, helping the right people find your business online.

For customer value, we can create articles that support education, understanding, and engagement. These might answer common questions, explore industry topics, or help customers make better use of your products or services. The goal is to build trust, encourage repeat engagement, and position your business as a credible source of knowledge.

We design eCommerce websites that are structured for clarity, usability, and conversion. Our focus is on creating an online store that feels simple to navigate and easy to manage, both for your customers and your team.

We can plan and build your eCommerce website from the ground up, including product architecture, navigation, filtering, and checkout flow. Each step is designed to make the buying process intuitive, ensuring customers can find what they’re looking for and complete purchases without friction.

Every build will be optimised for SEO, mobile responsiveness, and page speed, with clear product presentation and consistent visual design. We’ll also ensure integrations such as payments, shipping, and inventory systems function seamlessly and are easy for you to update internally.

You’ll receive a complete online store that presents your products professionally, performs reliably, and helps your business sell confidently across devices.